when it comes to issues outside of hardware/network issues, i think they get treated the same.
only difference i see is with software. MS seem to get away with far less criticism for what they put out. i remember the first year of ps4, when sony's first party was quiet, and there was endless threads and articles about the state of their first party (ignoring that they had released Last of Us, God of War Ascension, Beyond Two Souls, GT6 and Puppeteer the year before), but MS has had three or four years in a row with an output as bad or worse than ps4's first year and the amount of attention received isn't even close. maybe ms get away with enjoying less expectation than Nintendo and PS.
but by and large there isn't too much difference i don't think