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Forums - Nintendo - Repaired Left Joycon Test Shows Improvement

I should state upfront that I myself have not actually experienced any Joy Con issues, but clearly there were some people who encountered problems, including one of my favorite people at GameXplain. He sent in his Joycons to Nintendo last Thursday and just got them back (surprisingly fast turn around compared to when I had to get my Wii U repaired over a fucking fan that I could deal with in 3 minutes in my PC) and has uploaded a video where he puts it to the test:

https://www.youtube.com/watch?v=QpCqUTMuIF8

Apparently Nintendo added some conductive foam which has made the difference. It was much more difficult for him to reproduce the signal loss issues that he was easily able to demonstrate a week or two ago, which suggests it is indeed worth sending it in. Even though I haven't experienced issues I think I'll send it in myself while the offer is on the table, and you guys might want to consider doing so as well.



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Yes, was reported earlier: http://www.nintendolife.com/news/2017/03/nintendo_fixes_the_left_joy-con_problem_with_a_small_piece_of_foam


vs


Should be fixed within the next few shipments



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I actually bought a second set of Joy-Cons and luckily both sets work fine no matter how I try and block them. It seems the red and blue ones have the problem. Both of my sets are grey.



   

Hey! They got SONY on my amiibo! Wait a minute. Two great gaming tastes that game great together!

Switch FC: SW-0398-8858-1969

Hoping to buy Switch Pro controller before sending in my joycon.



First thing I will do when I am World Jarl is that I will make all English speakers spell it "grey"



I describe myself as a little dose of toxic masculinity.

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Nintendo has made a statement about how its a fabrication issue, and its now fix'ed there.
So future "joy-con"'s made shouldnt have this issue at all.

If your a early adopter and your joycon has issues, send it in for this "conductive foam" fix.



What a costly mistake over something so simple. I wonder who is going to foot the bill for this?



Jumpin said:
First thing I will do when I am World Jarl is that I will make all English speakers spell it "grey"

I usually go with grey, but sometimes type "gray" as well lol... One might say it's no biggy, but there's a clear difference between pray and prey; why confuse those trying to learn the language? :D

 

pokoko said:
What a costly mistake over something so simple. I wonder who is going to foot the bill for this?

I'm confused by this question.. It's free to send it in for repairs, for Nintendo is footing the bill, isn't it?

 

Either way, I kind of wonder if I could just make the improvement myself. I wish console manufacturers didn't intentionally make their hardware so difficult to open without specialized tools heh



Johnw1104 said:

 

pokoko said:
What a costly mistake over something so simple. I wonder who is going to foot the bill for this?

I'm confused by this question.. It's free to send it in for repairs, for Nintendo is footing the bill, isn't it?

 

Either way, I kind of wonder if I could just make the improvement myself. I wish console manufacturers didn't intentionally make their hardware so difficult to open without specialized tools heh

Repairing a bunch of controllers and paying for shipping is potentially going to cost someone a lot of money.  If it's an early design flaw then it's obviously Nintendo's responsibility but I wonder if the manufacturer is responsible if it's a defect that occured during the building process.  

And, yes, making products hard for consumers to open is a terrible practice.  I recently had to throw away a portable heater that I might have been able to repair if only I could get inside the damn thing.



pokoko said:
Johnw1104 said:

 

I'm confused by this question.. It's free to send it in for repairs, for Nintendo is footing the bill, isn't it?

 

Either way, I kind of wonder if I could just make the improvement myself. I wish console manufacturers didn't intentionally make their hardware so difficult to open without specialized tools heh

Repairing a bunch of controllers and paying for shipping is potentially going to cost someone a lot of money.  If it's an early design flaw then it's obviously Nintendo's responsibility but I wonder if the manufacturer is responsible if it's a defect that occured during the building process.  

And, yes, making products hard for consumers to open is a terrible practice.  I recently had to throw away a portable heater that I might have been able to repair if only I could get inside the damn thing.

Actually, my most frustrating experience was with the Wii U. I build my own PC's and tinker with them all the time, so I have plenty of parts... basically, the problem with the Wii U was obviously nothing more than a faulty fan, something I easily could have solved myself in 5 minutes tops (few things are easier than replacing a fan) if they'd just left that option available to me. Instead, I had to send it across the Pacific and wait weeks.

What's strange is they didn't do that with the original Nintendo (I've replaced the 72 pin connector a couple times in mine) and it didn't lead to any issues. I suppose for the sake of the warranty they do it, but it's still irritating.

As for the Joy Cons, I'd really like to see someone take apart a faulty one and a functioning one side-by-side and see if there really is a detectable manufacturing error. I'm curious what it actually is.