pokoko said:
Repairing a bunch of controllers and paying for shipping is potentially going to cost someone a lot of money. If it's an early design flaw then it's obviously Nintendo's responsibility but I wonder if the manufacturer is responsible if it's a defect that occured during the building process. And, yes, making products hard for consumers to open is a terrible practice. I recently had to throw away a portable heater that I might have been able to repair if only I could get inside the damn thing. |
Actually, my most frustrating experience was with the Wii U. I build my own PC's and tinker with them all the time, so I have plenty of parts... basically, the problem with the Wii U was obviously nothing more than a faulty fan, something I easily could have solved myself in 5 minutes tops (few things are easier than replacing a fan) if they'd just left that option available to me. Instead, I had to send it across the Pacific and wait weeks.
What's strange is they didn't do that with the original Nintendo (I've replaced the 72 pin connector a couple times in mine) and it didn't lead to any issues. I suppose for the sake of the warranty they do it, but it's still irritating.
As for the Joy Cons, I'd really like to see someone take apart a faulty one and a functioning one side-by-side and see if there really is a detectable manufacturing error. I'm curious what it actually is.
