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Johnw1104 said:

 

pokoko said:
What a costly mistake over something so simple. I wonder who is going to foot the bill for this?

I'm confused by this question.. It's free to send it in for repairs, for Nintendo is footing the bill, isn't it?

 

Either way, I kind of wonder if I could just make the improvement myself. I wish console manufacturers didn't intentionally make their hardware so difficult to open without specialized tools heh

Repairing a bunch of controllers and paying for shipping is potentially going to cost someone a lot of money.  If it's an early design flaw then it's obviously Nintendo's responsibility but I wonder if the manufacturer is responsible if it's a defect that occured during the building process.  

And, yes, making products hard for consumers to open is a terrible practice.  I recently had to throw away a portable heater that I might have been able to repair if only I could get inside the damn thing.