After 5 playthroughs of the excellent RE7 and dabling into the DLC for a bit I figured let's see if there are any deals on psvr games. Lo and behold there were lots on sale until the 7th. That's today so let's shop. I start adding some stuff I wanted to try out, while I'm browsing things start to disappear. Confused I can't find what I wanted anymore I check my cart and my total has suddenly shot up to $127. All discounts disappeared. I restart the shop, go to the psvr game page, the discounts are still listed. But when I click on the game the discount is gone again. I check the fine print on the overview page, valid until Februari 7th 8 AM PT. Wth is that?

Is that normal to remove discounts from stuff you already have in your cart while continueing shopping? Needless to say I cancelled it all, not even gonna buy the game that wasn't on sale. Screw that, that's simply rude. Think anyone would accept that at retail? Heck at my go to store I usually get a bigger than listed discount as a valued repeat customer. Better discounts to begin with as well... Robinson was 30% off for ps+ for the low price of CAD 56, while it's standard 50 in shops since it came out lol.

Of course it wouldn't work at retail. But digital and retail are radically different.

That's pretty shitty to change the cost while it's in your cart though, at least you caught it.

I'm pretty sure this is standard for any online shop, wether it's games or an etailer. At least I know this has happened to me when I was shopping online on Black friday on Komplett (the norwegian equivalent of Amazon).

Mh, how would a similar situation at retail be like?

You enter the shop, put some discounted products in your cart, leave the cart somewhere in the store, you wait till the next day or whenever the prices go up again. You grab the cart with discounted products you left the other day, approach the register, you start to haggle with the cashier, you're explaining the situation and she/he gives in because the customer is always right, you leave the store as a happy customer. The End.

The price is usually calculated at check-out, so it's unfortunately normal pretty much everywhere.

Pretty lame.

Indeed. When an item is priced incorrectly at a store you almost always get it for the lowest price. In this case it was still showing the discounted prices on the front page while getting added to the cart at full price. There's plenty shops open 24h a day, so could happen at retail. I'm sure they'll give you the discounted price if the cut off is while you were in the store.

Yeah, I now know sales go until 11 AM Tuesday in my time zone. Still, it would be better practice to remove the advertisement first, then put the prices back an hour later. Or a timer or a warning and a grace period when you add a discounted item to your cart. So many options to make it more customer friendly, cause this feels like the equivalent of getting lured into a shop with amazing deals only to find out they're all sold out.

I've run into the same issue with GOG. I thought the sale was ending at the regular time, and when I was almost done with the list of games on sale, I noticed how the prices were high again. Turns out, the sale ended like two hours before the usual time. -.-

It works like that with most online retailers.
Amazon has notifications on your cart when the price changes, it happens a lot with figures/CDs for me has they tend to sit there until I get paid, but usally just adding/substracting a few cents.

Nothing different from other online stores. And this is not retail so no need to compare.