If I remember the NES was really the only game in town for 95% of people. I didn't know anyone who owned a different system.
The Genesis was a legitimate alternative. As a kid I definitely remember Genesis game being a bit cheaper than SNES games which held at $50-60 range for a long time. Among friends it was not uncommon half to have Genesis, half to have SNES and just visit the other to see latest Sonic or Final Fantasy.
PlayStation catered to a different market and expanded who played. This meant Nintendo was not fighting as much for its existing customers so much as fighting and losing out on new customers. I mean the NES all alone sold ~62 million and the PlayStation with competition sold ~100 million so hard for me to believe their was not a significant market expansion in that time.
Why in hindsight not surprising that Nintendo struggled the following gen as that new demographic became the dominant one. It was until they flipped the script and went after their own new market with the Wii that they saw their best selling console ever.












