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Forums - Microsoft - 5 mistakes Microsoft won't want to make again with Xbox next gen

The Xbox 360 launch in 2005 was a tale of success and failure, which hopefully will have left Microsoft with some valuable lessons learned. With a new console to launch in the coming year or so, it's hoped the problems which plagued the Xbox 360 won't rear their ugly heads again. Here are five things Microsoft will hopefully avoid this time.

Manufacturing using cheap components

The costly remnants of using cheap parts meant that Microsoft had to put millions of dollars into its extended warranty program after huge numbers of the initial stock were deemed faulty. Whilst Microsoft's handling of the incident was commendable, for many, the RRoD and all its trimmings left way too much of a sour taste in a number of consumers mouths. It's likely that those on the receiving end will think twice before rushing out to buy the next Xbox out of the gate.

Microsoft, simply has to prove - via positive reception - that its new console is ready for its intended use and won't leave the consumers worrying about the longevity of their purchase.

Divide the market with add-ons products

Whilst the practice is more commonplace now, Microsoft's approach back in 2005 was either deemed pure genius or a catalyst to fragmenting the market. The 20 GB HD Premium edition versus the basic Core, simply bolstered a market for overpriced add-ons, but did allow consumers on the lowest of budgets a chance to jump in. There's a lot more at stake now, and with all of the expected multi-media functions of the new Xbox, it's likely Microsoft will stick with less bespoke editions and more grounded iterations that serve to capture all aspects of its features.

The add-on hard drive for core owners meant that early games could not utilize the benefits of the storage medium, making for a much lower standard which is not something Microsoft will want to repeat. Forget media remotes memory cards and such like, and welcome and all inclusive box.

Gimmicky external features

Microsoft aimed to add a bit of personality to the Xbox console by offering users the chance to buy changeable face plates, a first and something of a gimmick. Whilst some faceplates looked good, they added nothing to the core experience and served only to provide self gratification. The customization of the fascia of the console, did nothing for its appearance, and only served as a gimmick which soon petered out into nothing especially once the newer S models were introduced. As proven by the Xbox 360 in its recent year, the key to customization is on the inside rather than out, and so the next Xbox is likely to have one identity free from consumer interaction.

Gamble on a poor format

Microsoft's decision to ignore Blu-Ray and opt for the HDD format ended in misery and was an utter failure, to the extent where - much like the face plates - the optional HDD add-on became obsolete. Without proper backing from the movie industry and no uniformity with the Xbox 360 hardware in terms of games, it was never going to end well and so became another white elephant on the console's early history. The next Xbox is likely to use a format that is future proof and won't need to be centered around a gamble in other markets.

The external brick

Microsoft did well with introducing wireless controllers as standard, which moved gamers away from the console age of tripping over cables and making a mess of play spaces. However, behind the scenes, the ugly and cumbersome power brick made for an awkward component to position, making the entire console not very portable. Whilst this might seem like a minor issue, from a design perspective, having an external power source might make the console itself appear smaller, the fact the brick needed to be placed somewhere negated the benefits. Gamers will want to plug in and play rather than fiddle with leads and cables and so the next Xbox is likely to be the one unit that is easy to package for distribution and simple set up once in the home.

 

http://www.msxbox-world.com/features/article/1127/5-mistakes-microsoft-wont-want-to-make-again-with-xbox-next-gen.html



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Agree with the whole list, except for the faceplate. It was a pretty cool idea. That huge psu brick however, was not.



Fully agree, espec. with the last (The Extrernal Brick).. I didn't notice it until yesterday, when i moved my old xbox to another room.. after 3 years, one would never believe, what kind of brick is it :D

the DVD... you know.. BluRays didn't shift as much, so it wasn't a problem this generation.. but i agree to the next generation, there can't be other way, that support this technology also..



The more I read the "console flamewars", the more i love my dreamcast :D

Proud owner of: Dreamcast, PSP, PSOne, PS2Slim, Xbox, Xbox360, Nintendo DSLite, GB color, GB Advanced, Nintendo Wii

kowenicki said:
External brick, I agree with.

Cheaper manufacturing earlier on, I agree with.

The rest is silly, the best thing they did was stick with DVD, going with either Blu-Ray or HDDVD installed would have been a financial disaster as shown by the market.

I blame Microsoft with rushing the system release fully aware of the overheating issues rather than just blame it soley on cheaper manufacturing.  It was more a break down in the basic manufacturing process when you have a known problem but give the order to continue production with no corrections made.  The problems had to of been known while manufacturing it at Flextronics sites (I am pretty sure this is the main outsource company they used and the company I actually work for right now).  Sure they used cheap components but the problem could have been easily fixed in the early stages of manufacturing.  I believe Microsoft knew of the problem but just hoped it wouldn't be so wide spread.  Kind of like a car company that debates whether it is cheaper to settle lawsuits for defective cars or issue a full recall.



If they dont make any mistakes then they will easily win next gen!



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Honestly MS didn't make many mistakes (proof is when you have to include faceplates in a top 5 list lol). This gen has been an unbelieveble success story for them. 65 million consoles sold and billions of Dollars in profits.

Red Ring is the only significant one but they recovered surprisingly well from that one and it's all but forgotten now.

I think they're the favorite to win next gen with Sony as the biggest threat.



All the manufacturers of hardware made big mistakes in design this generation in my book. Hoping next gen will be awesome though!



Absolutely fucking mornic article.

1. RROD was caused by lead free solder cracking after repeated heating and cooling cycles. Nothing whatsoever todo with cheap parts.

2. Nobody gave a shit about that except Sony fanboys who couldn't make a good argument.

3. Bullshit, lots of loosers cherish their faceplates, I think they're a gimmick but that's just my opinion and I'm certainly not in the majority.

4. This paragraph had the word "future proof" in it. I therefore don't need to comment and just simply laugh like Sagat crossing his arms and take a dump on the article writer's face.

5. More bullshit and completely without any research done whatsoever. Power brick is simply and inconveneince, you know like pressing a button and not being able to interface with the world via a neural network is an inconvenience.

One fucked up piece of shit.



fillet said:
Absolutely fucking mornic article.

1. RROD was caused by lead free solder cracking after repeated heating and cooling cycles. Nothing whatsoever todo with cheap parts.


"Microsoft has never officially released any information indicating the true cause of the problem. Therefore, any information available to the public has come only from speculation and third party analysis.

Electronics industry newspaper EE Times reported that the problems may have started in the graphics chip. Microsoft designed the chip in-house to cut out the traditional ASIC vendor with the goal of saving money in ASIC design costs. After multiple product failures, Microsoft went back to an ASIC vendor and had the chip redesigned so it would dissipate less heat.[34][35]

German computer magazine c't blamed the problem primarily on the use of the wrong type of lead-free solder, a type that when exposed to elevated temperatures for extended periods of time becomes brittle and can develop hair-line cracks that are almost irreparable.[36] The article also revealed that representatives of the three largest Xbox 360 resellers in the world (EB Games, Gamestop and Best Buy) claimed that the failure rate of the Xbox 360 was between 30% and 33%, and that Micromart, the largest repair shop in the United Kingdom, stopped repairing Xbox 360s because it was unable to fully repair the defective systems. Because of the nature of the problem, Micromart could only make temporary repairs, which led to many of the "repaired" systems failing again after a few weeks. At that time Micromart was receiving 2,500 defective consoles per day from the U.K. alone."

http://en.wikipedia.org/wiki/Xbox_360_technical_problems



How about the disc scratching that occurred in the early systems? It was never blown up in the media like the RROD but I did hear about it back in the day.

"Almost at the same time the Xbox 360 was released in late 2005, customers began reporting rounded scratches found on discs used in their Xbox 360 consoles. Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.[38] Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.[39] Discs have also been scratched by stationary consoles during normal use.[40] One side of the disc can also be scratched by the disc tray if it malfunctions by closing with the disc in an odd position.[citation needed] Also, technical engineers already knew about the problem before release confirm this with Microsoft with a list of solutions.[citation needed] According to Microsoft, decreasing the disk rotation would take too much time to load a game and bumpers in the disk tray would cost 25 cents per console—a total of about 11 million dollars and a delay of the Xbox release.[citation needed] In 2005, they were accused of many technical Xbox 360 problems and a poor lack of solutions and warranty.[citation needed] According to reports in news media the new Xbox 360 S still scratches disks when the console is moved while spinning the disk, however the 360 S ships with a sticker informing users that moving the console while powered on risks this.[41]"

http://en.wikipedia.org/wiki/Xbox_360_technical_problems