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Forums - Sony - Sony: Hack Didn't Affect PSN, Sales Up. More Secure And Better Than Ever.

sales2099 said:
Sony themselves said that 10% of their PSN business was down post PSN relaunch.

Guess even that number came back to a degree

Err no, 10% of PSN users didn't reconnect, but considering that many people have several accounts, that's not that bad.

 

But then when I think about it that's strange too, there are for sure several accounts that are unused for years now.



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Personally I wasn't really effected. I didn't have any CC info stored on my account and most of the data ( Phone number, address, email ) are outdated.



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Seece said:
Didn't a lot of people have to remake accounts because they wernt sent their passwords or something?


How many was "a lot?"



d21lewis said:
So what you're saying is that the internet blew something out of proportion? What about the PS3 being doomed, the Wii killing hardcore gaming, the RRoD making Microsoft go out of business, RE Mercenaries having one save and killing the trade-in market, the 3DS selling like shit, the Xbox Live price hike, Obama becoming President, Sony's lack of rumble in the SIXAXIS controller, Final Fantasy XIII being ported to the Xbox 360, and the removal of backwards compatibility in the PS3? Next thing you're going to tell me is that all of those things didn't destroy the world, too!

LOL!! well to be fair SOny did put the rumble back in when people kept bitching. Not sure how bad it could have got if they left it without it



Stringer would have been better off not mentioning the debacle at all. Ideally you want people to forget the entire sorry episode. Not remind them about it just as it is slipping from the public consciousness. You certainly shouldn't proclaim that a failure has only resulted in success. Which I personally doubt in the extreme. Failure is cumulative, and the negative impact will be felt for years.

The current situation with the service is not a reflection of the service recovering naturally after the failure. The truth is Sony drastically overcompensated financially in order to regain what they had, and to begin generating new growth for the service. They merely opted to take as much of the damage as possible up front. So that they could get back to making money as soon as possible. I am not saying that wasn't the right call to make. They had to restore credibility in a big way, and if that took spending a lot of money that is what they had to do.

However that is not necessarily a altogether good thing for the platform or brand. They may have won back the majority of consumers with their compensation in the short term. However this short term reinvestment is going to come out of long term investment. Fixing the problem today means that Sony will be less able to capitalize on future opportunities. The breach cost them at least one hundred and seventy million dollars. That was money that could have done them a great deal of good in the future. The upfront artificial recovery of the service in no way dismisses the long term consequences. You could say he is fixated on the past, because he mortgaged the future.

Like I said he should have just stayed silent. There is simply no good reason to point out that a self inflicted wound is almost entirely healed. That just reminds people how prone you are to hurting yourself. Really is that the kind of encouragement you people need to be hearing.



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But...but..but the PSN hack was going to cost Sony 26 Billion dollars!!!!



Seece said:
Didn't a lot of people have to remake accounts because they wernt sent their passwords or something?

This.

But if the sales have improved,then who really cares?That's what matters.



Sales and services are restored( and improved) and those hacking cults have faded into the background. Everything worked out.



Seece said:
Didn't a lot of people have to remake accounts because they wernt sent their passwords or something?

Hmm no ?

I'm pretty sure some gaming "journalist" would make it into worldwide affair if something like this happened.



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