Nintendo Tech Support

[burninmylight]

pokoko said:

burninmylight said:

My anecdotal testimony isn't supposed to prove anything. I'm just always satisfied whenever I have to call the support line, and I felt like making a thread detailing my latest exerience. I often see posts from people who have never had to send in a broken console, on this site and others, mention how worried they are about losing their data or not receiving proper service, and I just wanted to share my experience.

That's fine.  I have no idea what kind of service Nintendo offers, though I'd wager at least part of it is out-sourced.  It's just that the line about recording it had me thinking that this thread was part of some ongoing debate or disagreement.

If it was, then I would have said as much. But showing is better than telling, and I wanted to show people how a typical service call goes. I almost didn't make the thread, but I figured I might as well since I went through the trouble of recording it in the first place.