Indie dev says Nintendo going out of their way to pamper indie crowd

[Torillian]

happydolphin said:

 

Like I answered to Talal, it's not about the experience, it's about the availability. Avalanche said they were had to get to, you're talking about the experience.

Two different things.

“Nintendo have from our point of view has always been difficult to get in. You never quite know where to turn. Now, however, we have managed to get through, via the publisher we work with.”

It's really not different though if all you're talking about is trying to get in contact with them.  If they had no luck with the people they tried to contact in Nintendo or the structure was confusing that is on an individual basis.  In the end you are dealing with individual people whether it's PR or tech support and if you can't get in contact with them you can't get in contact with them.  Once you actually get in contact then you can talk about experience being good or bad, but before that it's a problem of availability if you can't actually start the dialogue.