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Torillian said:

And how exactly would you prove that said Indie devs were lying about being treated nicely in order to permaban them, seems like a pretty damned weak threat to me.  

oh goody, my reasonable idea about the possibility of variance in experiences when dealing with a large group of people....huzzah~

You also know people have different experiences with tech support too right?  One person might say Sony is awesome every time they call while another has no luck.  It's the actual person you are dealing with that determines it.  

I'm not saying that Nintendo as a company is specifically deciding "hey lets give ____ support but fuck _____".  I'm saying that two people can have different experiences with the same company and that doesn't mean one is lying, it just means one had a good experience with the company while the other didn't.  

Like I answered to Talal, it's not about the experience, it's about the availability. Avalanche said they were had to get to, you're talking about the experience.

Two different things.

“Nintendo have from our point of view has always been difficult to get in. You never quite know where to turn. Now, however, we have managed to get through, via the publisher we work with.”

EDIT: I might be reading "difficult to get in" the wrong  way, it's possible. They could mean difficult to get up and running, not difficult to get in touch with.

Ultimately, I guess if it's the latter then the latest testimonials from the people in OP lead to believe that that Avalanche's report is either untrue or outdated. I trust the gaf guys because so far the people speaking up there have been saying things that ended up either true or correct. I feel the contrary for press releases in the media. If your experience is different than mine then I respect that.