Points 1 and 2 are pretty much the same point, but fair enough. Cant argue with what you said. The other part of the post was simply what I personally feel a mod should be doing. No idea what anyone else thinks about it.
As another addition to the thread - Persistent trouble causers are just as bad as trolls. They enter threads for one reason which is to annoy people with constant negativity. I have one user in mind who does this in every single damn Sony thread he posts in. Thankfully he was recently banned for it... But it took over a Year for the mods to notice what he was doing.