How so?Losing customers(money) will make them more likely to keep doing nothing?Or rather, just offering more and more services, when Epic has been gaining grounds clearly due to games?(their own or otherwise)
Not saying that this will definely make them go back to developing games, but it sure increase the chances.
Except they have been losing money due to making games, specifically Artifact - a game they have been pouring money into for the past 2-3 years.
Even if they do make games like Left 4 Dead 3, Half-Life 3, Portal 3, etc and release them on Steam, its not gonna change anything.
I'd rather them improve the service (QoL like what they been doing such as with Steam big picture, controller configuration, Social features, etc) than make games to be honest. The worst that can happen is if they themselves moneyhat like Epic is doing which will be hilarious how people will complain about that when and if it occurs.
As for overall customer base, I dont think they've lost any to be honest - both EGS and Steam can be interchangeable just like Uplay, Origin, GOG, itchio, etc.
There's no way anyone can moneyhat every single dev/publisher - same as what happened last gen between PS3 and Xbox360.
Services within the store/client have been improving and will keep on improving and its likely EGS will copy some of Steam's features in the coming months to years just like how GOG, Origin and Uplay when they were barebones included a lot of stuff that Steam introduced first to the PC marketplace.
Hopefully sooner than later.Last edited by BasilZero - on 14 April 2019