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Forums - Gaming Discussion - Microsoft Didn’t ‘Listen’ To Fans About Kinect

What they should have done is make Kinect so compelling that people want it. MS did listen by removing Kinect but the reason people don't want it is because there is really nothing on it yet that is a must buy. Don't talk about price as people are buying iPhones like hot cakes at even higher prices. While I love the potential of Kinect and I like a Skype session now and then, MS made the mistake of releasing something without any killer app to go with it and people felt they are paying $100 more for something that is useless most of the time.



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Ka-pi96 said:
Soonerman said:
 Those same "anti-customer policies" apply to all software in PCs/Macs/tablet etc.


I'm pretty sure 99.9% of software on those devices doesn't require you to do an internet check in every 24 hrs.


How quickly the small details are brushed under the carpet. X1 DRM was alot worse than steam 



Xenostar said:
Ka-pi96 said:
Soonerman said:
 Those same "anti-customer policies" apply to all software in PCs/Macs/tablet etc.


I'm pretty sure 99.9% of software on those devices doesn't require you to do an internet check in every 24 hrs.


How quickly the small details are brushed under the carpet. X1 DRM was alot worse than steam 


not to mention not all PC games have DRM, its like some people dont even try to know what the hell they are talking about



Soonerman said:
Two things that jump right away for me:

First, I love the whole "anti-customer policies." Funny how people have a double standard. Those same "anti-customer policies" apply to all software in PCs/Macs/tablet etc. My guess is that people don't mind as much on these because you can always illegally download whatever you want (not on tablets tho but they're not there yet). And how come no one has talked about how the PS4 initial install showing DRM policies too? Hm, go figure fan base.

Second, Kinect has been worth it. Those of us that own a Xbox One have learned that it is actually amazing. Not perfect, but it has changed quite a bit how we interact with our entertainment systems. Sadly, the people that have not used Kinect are also the loudest about not wanting it. Go figure!

There's more competition in the PC space, and the DRM is less restrictive. Also, even without competition, prices are lower due to there being no licensing fees. Guaranteed backwards compatibility also increases value. And even if you ever get locked out of your content, there's a crack that's easily applied that will unlock the content again. On consoles there's no such things so when the DRM servers go down, you're screwed and that's it. As for you PS4-DRM claim, initial install is not DRM. Technically it might be considered DRM but for all practical purposes, it is not since you're not dependent on anyone else if you want to play your games.

Judging by what I've heard, Kinect is mainly an expensive interface for Xbox One and used very little in games. If anything, Kinect sounds like it's great but definitely not worth its price at the moment - and considering how few applications for it there have been so far, its future doesn't seem too bright among core gamers.



vivster said:
I thought this was clear. Companies are only listening to numbers. If their decisiobns aligh with those of the customers it's coincidental.

That's an unfair assessment. Many companies listen to thier consumers desires out of necessity or out of preference. Companies simply need to be able to filter out the nonsense from the hidden gems. By filtering out everything, MS generated a lot of ill will, and that bad PR is worth a lot more than numbers.

The 180's they've made are terrible decisions tbh, had they actually listened to consumer complaints they would've realised that the Kinect did not have enough value to warrant its price for example. Now they are forced to remove it to stay competitive when they could've kept it in the box taken the loss and given the Kinect the value it needed to be successful.



In this day and age, with the Internet, ignorance is a choice! And they're still choosing Ignorance! - Dr. Filthy Frank

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As a big Xbox fan, I would have to agree with them.

There's a reason for why all these changes are happening now as opposed when the Xbox 360 was still dominating. They're taking the "If it's not broken, don't fix it" philosophy a bit too seriously. Some of their ways are so money hungry.



Soonerman said:
Two things that jump right away for me:

First, I love the whole "anti-customer policies." Funny how people have a double standard. Those same "anti-customer policies" apply to all software in PCs/Macs/tablet etc. My guess is that people don't mind as much on these because you can always illegally download whatever you want (not on tablets tho but they're not there yet). And how come no one has talked about how the PS4 initial install showing DRM policies too? Hm, go figure fan base.

Second, Kinect has been worth it. Those of us that own a Xbox One have learned that it is actually amazing. Not perfect, but it has changed quite a bit how we interact with our entertainment systems. Sadly, the people that have not used Kinect are also the loudest about not wanting it. Go figure!

Anyway, rant off. Now, let's hear what the other 90% of users on this site say about this article (which mind you, are probably PS fans only). This will be a constructive and unbiased discussion.

Anti-Consumer Policies are anti consumer. Its not a universal issue and truly its only becomes significant in very rare cases. PCs can get away with DRM because they offer enough value to offset the costs. So its not anti consumer because consumers benefit more than they are harmed.

If we want to talk about PS4, as for your unjustified claim of install DRM cannot proven and is just meaningless rumor. Unlike the X1, the PS4 can play games out of the box day 1. The most recent anticonsumer policy on the PS4 was the DriveClub update option, but that issue was solved with 24 hours, as opposed to the months it took MS to change any thing about the X1.

Forcing the Kinect wasn't necessarily Anti Consumer tbh, but it is MS's fault for not justifying the value proposition for it.



In this day and age, with the Internet, ignorance is a choice! And they're still choosing Ignorance! - Dr. Filthy Frank

"But Microsoft never “listened” to players. What it heard loud and clear was the sound of people purchasing Playstation 4s over Xbox Ones."

All I needed to read. The status quo is that MS is the bad guy. PS bias gamers CAN NOT have this changed. MS can never appear generous or changed for the better

"The gaming community has this ever-present problem of confusing sound business decisions with friendly moves by friendly people, and it really does need to stop."


Double standard.....and I mean a massive double standard. You all know what I mean.



Xbox: Best hardware, Game Pass best value, best BC, more 1st party genres and multiplayer titles. 

 

method114 said:
vivster said:
Azerth said:
Its pretty much the same thing
Customers told ms wat they wanted by buying a ps4.

They've been quite deaf then considering how many PS4s its customers had to buy for them to notice.


I wouldn't say they're deaf. This was a major decision and one that shouldn't be taken lightly or made quickly. MS spent a lot of money on the Kinect so to abadon it is not a big deal. MS can make up all the excuses they want about how this wont hurt the Kinect but they aren't fooling anyone but the most guillible people. It was a smart move of them to wait until after Titan Fall to make sure they should remove the kinect.


 Well said.



Ka-pi96 said:
The article seems to want to argue semantics. Regardless of anything else fans asked Microsoft for a Kinectless version and they have now provided.


When people asked Microsoft nicely, they responded with a kind "We will never sell a Kinectless Xbox". Microsoft has to have a scare in sales to do the right thing. I dont even think that people are boycotting Microsoft right now, the PS4 is just doing everything right and MS is just gobbling up what Sony has done to save itself. Even they know what Sony did was correct. They need to stop putting their vision on gaming, because its only going to hurt it.