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Forums - Microsoft Discussion - Update: Microsoft Won’t Take Blame for Lack of Fez Fix

Eurogamer

Fez developer Polytron has decided to re-issue the buggy patch that corrupted some player's save files.

Why? Because fixing it would require the very costly process of getting the game re-certified.

"Microsoft would charge us tens of thousands of dollars to re-certify the game," the studio wrote on its blog.

Polytron explained that unfortunate as the situation is, it was the only choice that made sense given the circumstances. "The save file delete bug only happens to less than a percent of players. It's a shitty numbers game to be playing for sure, but as a small independent, paying so much money for patches makes no sense at all, especially when you consider the alternative."

The outspoken developer praised Steam, explaining that the PC platform's model would have alleviated the problem. "Had Fez been released on Steam instead of XBLA, the game would have been fixed two weeks after release, at no cost to us. And if there was an issue with that patch, we could have fixed that right away too!"

Still, Polytron is grateful towards Microsoft for the chance to publish on its platform. "We already owe Microsoft a lot of money for the privilege of being on their platform. People often mistakenly believe that we got paid by Microsoft for being exclusive to their platform. Nothing could be further from the truth. We pay them."

Despite the patch corrupting some saves, Polytron explained that this is a rare occurrence and the patched version is still better than the unpatched one in almost every way.

"The patch fixes almost everything that's been wrong with the game since launch. The framerate issues, the loading, the skips, the death loops, everything! All that stuff is fixed! And right now, nobody can get to it since the patch was pulled. For 99 per cent of people, it makes Fez a better game."

"We believe the save file corruption issue mostly happened to players who had completed, or almost completed the game. If you hadn't already seen most of what Fez had to offer, your save file is probably safe. It doesn't happen if you start a new game."

"To the less-than-one per cent who are getting screwed, we sincerely apologize. We know this hurts you the most, because you're the ones who put the most times into the game. And this breaks our hearts. We hope you don't think back on your time spent in Fez as a total waste."

http://www.eurogamer.net/articles/2012-07-19-save-corrupting-fez-patch-back-online



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Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame. 

 

At least the Japanese games I play aren't broken, eh Polytron. 



Nobody forced him to make the game exclusive on Xbox. It was his choice, he should stop whining about it. He knew what he was getting into when he agreed to be on XBLA, it shouldn't come as a shock that you have to pay for updates. It's also his fault that he didn't properly test the patch before releasing it. I'm so sick of this guy and his complaining. First he whined about Notch getting "preferrential" treatment and now this.



Sigs are dumb. And so are you!

Sal.Paradise said:

Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame. 

 

At least the Japanese games I play aren't broken, eh Polytron. 

lol good points all of them.

I am actually surprised MS charges so much for a patch, that's pretty steep pricing. Tens of thousands of dollars for just a patch? Imagine what they might charge for a game to be uploaded on their servers.



mantlepiecek said:
Sal.Paradise said:

Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame. 

 

At least the Japanese games I play aren't broken, eh Polytron. 

lol good points all of them.

I am actually surprised MS charges so much for a patch, that's pretty steep pricing. Tens of thousands of dollars for just a patch? Imagine what they might charge for a game to be uploaded on their servers.

 also sony charge for patch  http://www.neoseeker.com/news/18366-double-fine-laments-40k-console-software-patches-sees-opportunities-for-indies-elsewhere/  



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ZaneWane said:
mantlepiecek said:
Sal.Paradise said:

Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame. 

 

At least the Japanese games I play aren't broken, eh Polytron. 

lol good points all of them.

I am actually surprised MS charges so much for a patch, that's pretty steep pricing. Tens of thousands of dollars for just a patch? Imagine what they might charge for a game to be uploaded on their servers.

 also sony charge for patch  http://www.neoseeker.com/news/18366-double-fine-laments-40k-console-software-patches-sees-opportunities-for-indies-elsewhere/  

I heard at a time that PSN charged for patches and XBL didn't, because XBL had those XBL subscriptions. I guess they were wrong whoever said it.



mantlepiecek said:
ZaneWane said:
mantlepiecek said:
Sal.Paradise said:

Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame. 

 

At least the Japanese games I play aren't broken, eh Polytron. 

lol good points all of them.

I am actually surprised MS charges so much for a patch, that's pretty steep pricing. Tens of thousands of dollars for just a patch? Imagine what they might charge for a game to be uploaded on their servers.

 also sony charge for patch  http://www.neoseeker.com/news/18366-double-fine-laments-40k-console-software-patches-sees-opportunities-for-indies-elsewhere/  

I heard at a time that PSN charged for patches and XBL didn't, because XBL had those XBL subscriptions. I guess they were wrong whoever said it.

first patch on xboxlive is free but any more after that you have to pay



Phil Fish cant go sleep with the fishes, he's loud, noisy and annoying just like most indie developers.



ZaneWane said:
mantlepiecek said:
Sal.Paradise said:

Phil Fish's hypocrisy is hilarious. He needs to learn to shut up.

He says it's a console only game because you can't get a 'saturday morning cartoon, comfy couch experience' on PCs, and that Super Meat Boy's success on Steam over XBLA means nothing to him because it's 'not about the revenue'. Then we get a press release whining about how on Steam this wouldn't even be a problem, and that they don't want to pay the patch money for fixing a BROKEN game. What happened to not caring about revenue? I'm not excusing Microsoft's bullshit policy but god damn, all he does is shit on other people and pass off the blame.

 

At least the Japanese games I play aren't broken, eh Polytron.

lol good points all of them.

I am actually surprised MS charges so much for a patch, that's pretty steep pricing. Tens of thousands of dollars for just a patch? Imagine what they might charge for a game to be uploaded on their servers.

 also sony charge for patch  http://www.neoseeker.com/news/18366-double-fine-laments-40k-console-software-patches-sees-opportunities-for-indies-elsewhere/  

maybe Sony does, but your link surely doesn't provide any kind of valuable information on that matter



“It appeared that there had even been demonstrations to thank Big Brother for raising the chocolate ration to twenty grams a week. And only yesterday, he reflected, it had been announced that the ration was to be reduced to twenty grams a week. Was it possible that they could swallow that, after only twenty-four hours? Yes, they swallowed it.”

- George Orwell, ‘1984’

This game keeps dropping further down on my to buy later list. I guess I'll eventually get it in a Steam sale, after he has had a proper chance to fix it.