The problem is the amount of statements Phil has made prior to this one.
Sure, their long term goal is clear, but we're approaching a new console generation, the last thing the average consumer wants to hear is conflicting information about the future of Xbox exclusives.
The average consumer doesn’t read any of this stuff.
There was zero contradiction in that GamePass on all platforms quote.
Phil has said so many conflicting things its hard to keep track of them all. From E3 this year:
"Spencer further defended Microsoft's strategy. 'There’s always the core that kind of comes back [with]: 'You’re reducing the need to buy an Xbox.' I actually find that in reality people play on a console because they enjoy playing on a television on the couch with a controller in their hands, and it’s an experiential thing more than it is trying to sell an individual device. To shorten it: We focus on the player; we don’t focus on the device."
The average consumer will definitely see this headline as most major gaming sites will cover it.