MikeB said:
@ kowenicki
My view is still the same as in the past. The PS3 and 360 problems can't be compared, evidence suggests that even when cutting out the RROD 360 issues (vast majority of issues) 360s still fail more than PS3s (all kinds of failures combined).
I think the original PS3 (probably the US model more so) is more prone to overheating problems than the later units and the later units are more prone to Blu-Ray reading related failures than the older model (haven't read anything about the slim yet). Sony provides 1 year manufacturer warranty on this, which is the same for Microsoft (as minus RROD issues 360 the remaining hardware failures usually not covered by 3 year warranty is still more significant), not the mention well known about and deeply investigated 360 disc scratching issues.
If your PS3 does fail, it's out of normal warranty and you did noting wrong with the device. IMO still take it back to the retailer (a PS3 should work problem free for at the very least 3 years), if they aren't helpful (normal procedure, almost everywhere), write a letter and ask to talk to the manager. I think in many cases at the bigger stores things can be sorted out this way and come to a satisfactory conclusion.
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I guess we will never know if they are comparable or not. Neither SONY or MicroSoft will talk publicly about the causes.
Although what SONY thought they were doing in sending out the heavy mob to try and intimidate the film crew I'll never know.
I would say that to my mind, given what was shown tonight on Watchdog this is the Solder issue yet again.
The magic oven trick worked for all 16 PS3's.
I agree with all the consumer stuff however. Just complain till you annoy them.
If your in London just stand outside their HQ with your broken console and a sign saying "My PS3 has YLOD"
Guaranteed tea and biscuits and a new PS3 slim in 20 mins if your lucky.
If your unlucky the SONY heavy crew will be sent out to give you a good kicking.