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Forums - Sony - Sony tackles BBC over 'PS3 failure' report

Which is biased?? BBC is biased with the Wii since RRoD and YLoD are widespread?



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For those who live in the UK...is this program a Gotcha one, or do they deliver responsible reporting is my question? Isn't the issue here that these PS3 are failing right past the year warranty period, and the owners have to repair it themself? If this number is neglible, why doesn't Sony simply extend the warranty period to 3 years to copy M$...it shouldn't cost much, since not that many break, according to Sony.



"...You can't kill ideas with a sword, and you can't sink belief structures with a broadside. You defeat them by making them change..."

- From By Schism Rent Asunder

Seeing that video makes the eyebrow rise. They mention Ian Leigh (however you spell it, the guy doing the entire report), as "comedian self professed X-box man with a regular column of the Microsoft Network but he was just as interested as we were to hear that there was a potential fix for the PS3 YLOD..."

Now come on, that's got to be suss.



gustave154 said:
Which is biased?? BBC is biased with the Wii since RRoD and YLoD are widespread?


Maybe they are widespread, maybe they aren't. You can't make it look like its an epidemic if you are unable to provide accurate or scientific statistics.  I can set up a stand on the side of the road with a TV camera and people will flock to the stand because people by nature want to be around where they think something exciting is happening.  In MS's case its obviously an epidemic because the company decided to step up and fix the consoles.  Obviously Sony doesn't think they have a problem and if they did we would see the outcries we saw from xbox users shortly after launch.

 

 



KoRnster said:

LOL, thse people cant even get accurate statistic



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CaseyDDR said:
Ignorance is bliss for some of you crying. Here is something I learned in one of my engineering classes. The reason things have a 1 year warranty (which is more than enough) is pretty simple. If a piece of electronics like a PS3 works flawlessly for a year, it is going to work flawlessly for a LONG LONG time. MOST of the PS3 problems as somebody else stated are USER ERROR. Keeping your PS3 in a dust cabinet and not cleaning it isn't going to do you any good. Just like anything with a fan, it needs cleaned on occasion, just like your PC. I'm pulling this from no where, but I honestly think 99% of failed PS3s are USER ERROR that occur outside the 1 year warranty.

Interesting and was this lesson learnt around the change between lead free solder and eletrical equipment working at high temperatures over a prolonger period of time?



W.L.B.B. Member, Portsmouth Branch.

(Welsh(Folk) Living Beyond Borders)

Winner of the 2010 VGC Holiday sales prediction thread with an Average 1.6% accuracy rating. I am indeed awesome.

Kinect as seen by PS3 owners ...if you can pick at it   ...post it ... Did I mention the 360 was black and Shinny? Keeping Sigs obscure since 2007, Passed by the Sig police 5July10.
morpheusx said:
This is Biased reporting at its best. not to mention the statistics are as inaccurate as the game informer is with RRoD.


Correct it is. It is biased towards the consumer. That is because it is a show about consumer protection.



W.L.B.B. Member, Portsmouth Branch.

(Welsh(Folk) Living Beyond Borders)

Winner of the 2010 VGC Holiday sales prediction thread with an Average 1.6% accuracy rating. I am indeed awesome.

Kinect as seen by PS3 owners ...if you can pick at it   ...post it ... Did I mention the 360 was black and Shinny? Keeping Sigs obscure since 2007, Passed by the Sig police 5July10.
Cypher1980 said:
Christhegamer said:
I totally agree with the BBC, Sony do have a problem with the PS3 and the sooner it is covered with a extended warrany the better... I say that if it is less then 1% it will not cost them very much. Also I wrote to watchdog about 2 weeks ago to explain what happened to my PS3.. I hope this is because of me and my PS3... because when I was on my second reapir I called Sony and said I would write to them and make as much noise as I could.. Lets hope the little man has been heard

Good for you Chris

So many people on these forums seem to think that a console breaking after 24 months is par for the course.

Its just this type of drop trousers and touch toes attitude that lets big companies get away with poor QA.

I honestly cannot understand the attitude of some people on these forums.

For the record and I appreciate its a difficult concept for fanboys everywhere.

---------------------------------------------------------------------

You own a video console. You paid good money for it.

You didnt invent the sodding thing and the companies dont deserve your mis placed loyalty.

You fanboys should grow a brain. By the BBC's own reporting 0.5% of PS3's fail. It was a stitchup by the BBC nothing more.



welshbloke said:
CaseyDDR said:
Ignorance is bliss for some of you crying. Here is something I learned in one of my engineering classes. The reason things have a 1 year warranty (which is more than enough) is pretty simple. If a piece of electronics like a PS3 works flawlessly for a year, it is going to work flawlessly for a LONG LONG time. MOST of the PS3 problems as somebody else stated are USER ERROR. Keeping your PS3 in a dust cabinet and not cleaning it isn't going to do you any good. Just like anything with a fan, it needs cleaned on occasion, just like your PC. I'm pulling this from no where, but I honestly think 99% of failed PS3s are USER ERROR that occur outside the 1 year warranty.

Interesting and was this lesson learnt around the change between lead free solder and eletrical equipment working at high temperatures over a prolonger period of time?


It's funny the irony in is statement by starting with ignorance is bliss.  I agree with you welshbloke and think he might want to take his half assed theories and look deeper into the real reason these faults occur.  A clue for you Casey is overheating only accelerates the systemic fault, all the cleaning in the world will not stop these consoles failing sooner than they should.  Look up lead free solder and in particular the NASA research on solder whiskers combined with the effects of heat on PCB warping and how that affects BGA chips.  With a good understanding of all these you might then be able to accuse people of being ignorant on this issue.



alanshearer said:
Cypher1980 said:
Christhegamer said:
I totally agree with the BBC, Sony do have a problem with the PS3 and the sooner it is covered with a extended warrany the better... I say that if it is less then 1% it will not cost them very much. Also I wrote to watchdog about 2 weeks ago to explain what happened to my PS3.. I hope this is because of me and my PS3... because when I was on my second reapir I called Sony and said I would write to them and make as much noise as I could.. Lets hope the little man has been heard

Good for you Chris

So many people on these forums seem to think that a console breaking after 24 months is par for the course.

Its just this type of drop trousers and touch toes attitude that lets big companies get away with poor QA.

I honestly cannot understand the attitude of some people on these forums.

For the record and I appreciate its a difficult concept for fanboys everywhere.

---------------------------------------------------------------------

You own a video console. You paid good money for it.

You didnt invent the sodding thing and the companies dont deserve your mis placed loyalty.

You fanboys should grow a brain. By the BBC's own reporting 0.5% of PS3's fail. It was a stitchup by the BBC nothing more.

0.5% just for YLOD supposedly that doesn't include all other faults.  Try growing a brain yourself and some manners wouldn't go amiss...