Kyros said:
contains a lot of non-XBox products
The zune and the zune and the zune and did I forget anything? Game controllers perhaps but they should be very profitable. (Just looked it up apparently Windows Mobile is also in there although I find that a bit weird and some smaller things like MSN TV never heard about it though)
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The E&D Division is composed of five main businesses:
1. the Interactive Entertainment Business, home to the Xbox and Games for Windows gaming platforms.
2. the Mobile Communications Business, which develops and markets Windows Mobile software, services and applications
3. the Music Business, developers of Zune portable entertainment devices and services
4. the Connected TV Business, which includes Microsoft Mediaroom and Windows Media Center; and the Specialized Devices and Applications Business, which includes the Hardware Group, Microsoft Surface, Office for Mac,
5.Microsoft Auto and Windows Embedded software.
from a poster at GAF.
Keep in mind R&D costs, production and marketing of new products (such as the Xbox and the Zune) are very expensive. And if they are failing (e.g. the Zune), it's very expensive.