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Forums - Microsoft Discussion - How to stop recurring monthly LIVE payment?

You can probably tell them that you want it to end after the time you've already paid for.



Could I trouble you for some maple syrup to go with the plate of roffles you just served up?

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^Alright, I just wanted to make sure it wasn't going to jerk me like Netflix did.

I had to ask, seeing as how the Netflix CEO is on the Microsoft board of directors. I thought maybe they may work the same.



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Alright, just called the number and they said they stopped the recurring payments, my account went from saying "Renews on Dec 30th, 2008" to "Renews on Jan 1st, 2009".

Did they try to jerk me?



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I was wondering this too...It was surprising/disappointing that they didn't have a stop billing option. Guess I'll be calling them Monday.



My account still says "Renews on". Only the date is one day later than before.

I really hope they did not just jerk me over the phone.

@elzumo

Agreed.

I thought that when it allows you to pay for 1 month it is just that, only 1 month.



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

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Call them.

Pretty simiple.



DMeisterJ said:
Call them.

Pretty simiple.

I just did and only change on my account is the renewal date.

Now if I cancelled, why is there still a "Renews on" in my account info?

 



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

Currently playing:

Final Fantasy VI (iOS), Final Fantasy: Record Keeper (iOS) & Dragon Quest V (iOS)     

    

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People have a fear of making phone calls this day in age



CaptDS9E said:
People have a fear of making phone calls this day in age

 

Did you miss the part where I mentioned that I already called?

If of course your post is aimed at me.



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

Currently playing:

Final Fantasy VI (iOS), Final Fantasy: Record Keeper (iOS) & Dragon Quest V (iOS)     

    

Got a retro room? Post it here!

CaptDS9E said:
People have a fear of making phone calls this day in age

 

You mean in this day and age when you have the internet? Calling any company for whatever reason is a huge pain in the ass these days.



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