MikeB said: mrstickball said: Is it even legal for a 13 y/o to sue a company in the Netherlands? Also, why is it that you only post news to attack MS, MikeB?   His dad is probably doing the sueing for him, read my post. I have been through RRoD and I know how stubborn, mis-informative and unhelpful Microsoft's support staff can be. I think RRoD and disc scratching are serious issues hurting the console industry's reputation as a whole. But you already knew this or didn't you?

 

That's funny because I've been through a RRoD and they were pretty open, informative, and all around helpful.

twesterm said: MikeB said: mrstickball said: Is it even legal for a 13 y/o to sue a company in the Netherlands? Also, why is it that you only post news to attack MS, MikeB?   His dad is probably doing the sueing for him, read my post. I have been through RRoD and I know how stubborn, mis-informative and unhelpful Microsoft's support staff can be. I think RRoD and disc scratching are serious issues hurting the console industry's reputation as a whole. But you already knew this or didn't you?   That's funny because I've been through a RRoD and they were pretty open, informative, and all around helpful.

Maybe that was after being announced to investors? I sold it cheap before the warranty extension announcement.

MikeB said: kirby007 said: MikeB said: @ colonelstubbs Theres no wonder his 360s died. The one in the video is extremely poorly ventilated It's about disc scratching, not RRoD. je weet net zo goed als ik dat er met die ondergrond geknoeid isHoezo? Natuurlijk niet, nagenoeg onmogelijk met zoveel mensen. Wees alsjeblieft een beetje realistisch. Of probeer je grappig te zijn?

Kerel, denk je dat dit topic grappig is? Bovendien ben ik realistisch er was geknoeid met de ondergrond en/of uitslagen van het onderzoek.

@ bdbdbd

If it was/is a potentially harmful defect (to the user) companies will take care of problems as quickly as possible. Can be many years beyond warranty.

I had a very minor defect with an old Sony Trinitron TV once, just one line which didn't show (only clearly noticeable when displaying Amiga's workbench), it was fixed for free many years out of warranty. The retailer said Sony takes much pride in the quality of their TV panels, just go to the local service center and they will probably just take care of it and they did.

Both 360s in my house(mein and my sons) both got burned when lightning struck our phone cable and burned out our modem, router and phone line including the phones themselfs. Anyway I called the 360 help line thingy and told them what happend they sent me a box and fixed both 360 for free didnt have to puy a thing. I know there are some horror stories out there because lets face it no one is going to bother to write anything about how good a company might be but as soon as a few stories about how bad a company is people are real quike to write about it. Anyway its not all gloom and doom.

MikeB said: twesterm said: MikeB said: mrstickball said: Is it even legal for a 13 y/o to sue a company in the Netherlands? Also, why is it that you only post news to attack MS, MikeB?   His dad is probably doing the sueing for him, read my post. I have been through RRoD and I know how stubborn, mis-informative and unhelpful Microsoft's support staff can be. I think RRoD and disc scratching are serious issues hurting the console industry's reputation as a whole. But you already knew this or didn't you?   That's funny because I've been through a RRoD and they were pretty open, informative, and all around helpful. Maybe that was after being announced to investors? I sold it cheap before the warranty extension announcement.

I have no idea what you mean by the investors and why that would have an impact on customer service.  This was about a year after they released and I couldn't ask for a better customer service experience.  Actually, everyone I know that has had a RRoD has had a pleasant experience.

I have the funny feeling that *most* (because there are people with legitimate bad experiences) people that say they were unhelpful, stubborn, and mis-informative are the same people that call up beyond pissed, probably use words they shouldn't, set themselves up for a bad experience, and/or just plain lie about the experience.  Call me cynical but I bet I'm right.

 

celticlonewolf said: Both 360s in my house(mein and my sons) both got burned when lightning struck our phone cable and burned out our modem, router and phone line including the phones themselfs. Anyway I called the 360 help line thingy and told them what happend they sent me a box and fixed both 360 for free didnt have to puy a thing. I know there are some horror stories out there because lets face it no one is going to bother to write anything about how good a company might be but as soon as a few stories about how bad a company is people are real quike to write about it. Anyway its not all gloom and doom.

 

That's a really good point that people love to forget.  You don't come onto forums and and rant and rave about the good experiences, you only come to rant and rave about the bad ones.

kirby007 said: MikeB said: kirby007 said: MikeB said: @ colonelstubbs Theres no wonder his 360s died. The one in the video is extremely poorly ventilated It's about disc scratching, not RRoD. je weet net zo goed als ik dat er met die ondergrond geknoeid isHoezo? Natuurlijk niet, nagenoeg onmogelijk met zoveel mensen. Wees alsjeblieft een beetje realistisch. Of probeer je grappig te zijn? Kerel, denk je dat dit topic grappig is? Bovendien ben ik realistisch er was geknoeid met de ondergrond en/of uitslagen van het onderzoek.

Zoiets had ik ook gelezen, was het niet op www.fok.nl , over Kassa? Moet wel zeggen dat die uitzending wel grappig was.

 

The only thing I found funny about this is that the Grandma bought Gears of War for her 11 year old Grandson.....

mrstickball said: Is it even legal for a 13 y/o to sue a company in the Netherlands? Also, why is it that you only post news to attack MS, MikeB?

Obviously his parents are taking proccedings into their hands.