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MikeB said:
twesterm said:
MikeB said:
mrstickball said:
Is it even legal for a 13 y/o to sue a company in the Netherlands?

Also, why is it that you only post news to attack MS, MikeB?

 

His dad is probably doing the sueing for him, read my post.

I have been through RRoD and I know how stubborn, mis-informative and unhelpful Microsoft's support staff can be. I think RRoD and disc scratching are serious issues hurting the console industry's reputation as a whole. But you already knew this or didn't you?

 

That's funny because I've been through a RRoD and they were pretty open, informative, and all around helpful.

Maybe that was after being announced to investors? I sold it cheap before the warranty extension announcement.

I have no idea what you mean by the investors and why that would have an impact on customer service.  This was about a year after they released and I couldn't ask for a better customer service experience.  Actually, everyone I know that has had a RRoD has had a pleasant experience.

I have the funny feeling that *most* (because there are people with legitimate bad experiences) people that say they were unhelpful, stubborn, and mis-informative are the same people that call up beyond pissed, probably use words they shouldn't, set themselves up for a bad experience, and/or just plain lie about the experience.  Call me cynical but I bet I'm right.