Cloudman said:
It definitely seems to be growing into an unfavorable practice in the modern industry, though I don't know if I would put all the blame on Blizzard. I think any other companies and development teams adapting this practice into their games all share the blame for standardizing yet another awful practice as a means to get more money out of consumers. It is a matter of preference for the consumer, but there will be people who buy these things. Still sad to see things that were usually rewards for playing the game are now being used to get more money out of people. Luckily the games I play don't have any of these stuff in them.
Also, I don't think loot boxes should be a reason to harshly criticize the game. From what I hear, it's a very solid game overall.
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The problem isn't just the exploitative manner in which they are implemented. A loot box system is not something that just goes on top of everything. A game is shaped around them to entice people to spend real money. That means even if you don't care about loot boxes or simply ignore them you will still play a game that's worse than what it would be without loot boxes. That's the simple truth, to make loot boxes enticing you have to make the game as a whole worse so that people spend money to make it worth playing again. If loot boxes were actually fair or inconsequential they wouldn't exist because nobody would buy them.
Customization is a huge part of online gaming because it is very much a social experience and everyone wants to look their best or unique. Greedy publishers hide behind that fact because there are still people defending micro transactions and loot boxes as "just cosmetic". While they are hiding more and more content behind paywalls. And not just normal paywalls, but huge ones. Thanks to loot boxes you nowadays pay 10 or 20 or even more bucks just for a single item. Imagine public reactions if those were direct ingame purchases.
Loot boxes are way more insidious than just micro transactions. Remember how we hated those? And that's not even accounting for the fact that these companies are specifically targeting individuals with addictive personalities. At this point it stops being innocent and starts being just evil.
Not protesting it now means it's gonna get only worse.