In its first detailed acknowledgment of connectivity issues that some gamers are having with its new console’s controllers, Nintendo has offered suggestions—some of them incredible—about how to alleviate the problem.

Nintendo advises that people don’t put the Switch behind a TV, near an aquarium or “within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.” Doing so can disrupt the signal the console sends to its detachable Joy-Con controllers.

The advice appears on a new page on Nintendo’s support site titled: “Joy-Con Not Responding Or Responding Incorrectly When Used Wirelessly.”

The page describes the exact kind of problems that some Kotaku staffers and other members of the games media have been reporting about the Joy-Con for the last week:

http://kotaku.com/nintendo-advises-switch-owners-with-joy-con-connectivit-1792952354

http://en-americas-support.nintendo.com/app/answers/detail/a_id/22513/p/897

 

1. Ensure your console has the latest system update.
2. Ensure the Joy-Con controllers are charged. 
3. Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
4. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:

• Behind a TV
• Near an aquarium
• Placed in or under a metal object
• Pressed against a large amount of wires and cords
• Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.

Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:

• Laptops, tablets, etc.
• Wireless headsets
• Wireless printers
• Microwaves
• Wireless speakers
• Cordless phones
• USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

 

edit: fixed the links

I acknowledge that Kotaku acknowledges that Nintendo acknowledges the Joy Con issue.

That sounds harder than brake dancing.

Werent there reports that the day one update fixed this?

it's just a fanfic

That is quite a list. All my consoles sit next to my router and I usually have my laptop, iPad, phones on my coffee table.

80€

A tease.  Erotica maybe?

Here's a better idea Nintendo: replace my joy-cons free of charge.

Whatever the case, I'm looking forward to testing the joy-cons in my home myself.

It's great being a late adopter. I can just take a wait and see approach.