MS just needs to keep doing what they have been doing, with their disaster launch with DRM etc.. will haunt them all of this GEN. They need to just keep it clean and bring the games. People will respond to that. Continuing to bring AAA games and content will bring them back. They have great sales but the Xbox Launch is what really harmed them. They need to make sure from now on they are the console that stays away from anything DRM and let gamers make the choice upon the games they want to buy, either digital or Hard copy.
They need to put all their cards down, Bring all the niche games people have been wanting, to Conker, another Alan Wake, Banjo Kazooie, Phantom Dust etc... Along with regular Triple A titles. Find some games that need some backing and keep exclusive rights to do so. For instance, Ninja Gaiden, however go back to their roots, like the first game. Xbox needs another hack and slash game. What about buying the rights to Darksiders but make the game include Pagon gods etc.. The game could be picked up for cheap and used to bring in a niche crowd, this may be going out on a limb but I think this Genre has been ignored.
Personally I think they have done a great job with Phil at the wheel, with out him we would be way worse off, not much they can do but to try to stay profitable and bring the games. This will set them up for next gen. They also must beat Ps4 to the punch with Price cuts. We need a permanent price cut next year and bring down the cost of the Elite bundle, I want a solid state drive but am not willing to pay $500 for it even with a elite controller, take the controller out and lower the cost so I can have the solid state drive for cheaper.