- we could say that fans who have been waiting to see the Attack on Titan film in San Francisco and apparently Columbus theater were trolled by fate when the film subtitles froze to one line that said:

"I've been waiting for this day!"

@FUNimation Have you been waiting for this day? Cuz I've been. #Waiting4ThisDay pic.twitter.com/dahE5q4Zk5

— danny @ ECCC C-13 (@Danny8bit) October 1, 2015

@FUNimation In theaters watching the Attack on Titan movie. Y'all done goofed on these subs! #Waiting4ThisDay pic.twitter.com/LMroLCwji4

— danny @ ECCC C-13 (@Danny8bit) October 1, 2015

@FUNimation at Centry theater in SF and our Attack on Titan film subtitles have been stuck for the last 10 min. :-( pic.twitter.com/tnH0LvPwL5

— Rebecca S. (@sithel) October 1, 2015

The subtitles got stuck #AttackOnTitan #Ivebeenwaitingforthisday #comeonson pic.twitter.com/iKx8L10n14

— Grim Reaper (@GrimReaper_Ent) October 1, 2015

The subtitle had been "I've been waiting for this day!" for 20 minutes. #AttackOnTitan pic.twitter.com/pSFxjoogpd

— Tiffako (@tiffako) October 1, 2015

But seriously @FUNimation I've been waiting for this day...o_o pic.twitter.com/BjRk02nbQA

— moved to bsky (@psychronautron) October 1, 2015

- instead of hardcoded subtitles like in past films, today’s subtitles are added digitally, so it is argued it could be a software problem

- there have been reports of other NA screening going without a hitch

for what it's worth, the subtitles at my Attack on Titan showing were perfect.

clearly the pope has blessed us and our animu screenings

— 梅子＠日本語能力試験N1レベル合格‼️㊗️ (@Umekopyon) October 1, 2015

- seem like subtitles got stuck for 20 or 30 minutes until the theater people stopped the movie and retarted it again, giving voucher for those not willing to watch it again

- In North America, the movie is slated to run at nearly 300 theaters.

http://kotaku.com/the-attack-on-titan-subtitle-disaster-1733962390

I was supposed to attend a screening last night, but had to attend a funeral. Had no idea how subtitles worked these days and never witnessed such an issue.

Wow.

Just... lol...

Well the movie's a disaster anyway...

Funimation is a magnet for controversy it seems.

Has this ever happened before? Feel bad for folks who sat through this.

I hate how it's only playing for a couple days. And on weekdays to make matters worse 😒

Went and saw the movie last night here in Raleigh,NC. No problems with the playing of the movie.

Now the movie itself....I actually enjoyed. I'll leave it at that for obvious spoiler issues. I'd say half the theater loved it and the other half was upset.

did people asked for refund? or how did they fix it?

In the OP I mentioned that they restarted the film and gave vouchers to those who didn't want to watch it again from the start.

Funimation issued a comment regarding this issue:

Both Funimation and fans of Attack on Titan have been waiting for the day when the live action movie would open in theaters in the U.S. Unfortunately, fans at a handful of theaters last night did not have the experience that we hoped they would have.

As reported online, there was a glitch in the middle of the Attack on Titan Part 1 which caused the subtitles to freeze on a single line of text for 10 or more minutes while the movie continued to play. Funimation became aware of the subtitle problem on Monday, September 28. All exhibitors were alerted to the issue and worked with Deluxe to provide a simple fix that same day to correct the software error. Funimation and Deluxe followed up with all exhibitors the next day – Tuesday, September 29.

The handful of theaters that experienced the subtitle problem last night did not implement the fix, which resulted in the glitch during their screenings. Our theatrical division and Deluxe are in contact with these specific locations to confirm the fix is being implemented and what, if any, assistance Funimation can provide to ensure this problem does not occur again during the remainder of the Attack on Titan Part 1 theatrical run. Funimation will be hardcoding subtitles on Attack on Titan Part 2 and other future releases to prevent this problem from happening again.

http://kotaku.com/the-attack-on-titan-subtitle-disaster-1733962390

 

Seems like old wins against new this time.