Fair enough, nothing on the letters.  However, for every one I researched (Toyota, Ford and GM), they addressed the media with "deepest regrets" and "sincerest apologies".

http://www.foxbusiness.com/industries/2014/06/04/gm-apologizes-for-recall-letters-to-victims-families/

I guess this is where my opinion differs.  I did not think MS gave everyone the finger and said deal with it.  I actually listed why I thought their plan had merits but it was flawed.  The biggest piece was the DRM which was totally mis-conmunicated and fraught with to many issues to gain traction.  MS wanted steam on consoles but as always they totally misunderstood the market and the customers.  Their plan was totally incomplete and did not offer central point of information for the benefits of having a almost digital console.  Just asking this question but isn't what MS tried to do is basically what a Steambox is being advertise now.

It will be interesting when the steamboxes come out and if people will have a problem with digital only purchases that do not allow you to trade or sale your games (Once opened).  Well its the same thing today on PCs but not on a console type format.

I would have been perfectly fine with the original Xbox One but I know many others would not have.

I just wanted the ability to buy the disc, have it for later, and play without it. They are trying to bring this back and they must!

But they should have known people who get consoles are not the same as people who game on PC. Many don't even connect the device.

MS does not need a formal apology . Actions speak louder than words and they are doing great right now.

It just saddens me that Mattrick is making millions a year at Zynga.

Gotta love Jim Sterling. It's so nice to see a journalist who doesn't hold back and truly states what is on many peoples minds.

Great video as always. There is a reason I make sure my adblocker does not work on that site.

Exactly. If you want to brag about listening to the consumers, do it when you have listened to them the first time, not the hundredth or thousandth.

This is where I differ in opinion.  You only apoligize if you were at fault.  MS was not at fault about what they wanted to do instead they were at fault at how they communicated their plan because it was not finished.

Maybe I just have a different opinion on what a lie is.  A lie would mean that MS told you they wanted to sell a digital console but in reality they really wanted to sell you a 360 with upgraded hardware.  This would be a lie if you bought the X1 on the assumption that it was a digital console but got a 360 based console instead.  Instead MS wanted to sell you a digital console but console gamers told MS they wanted is exactly how the 360 is today but with better hardware.  MS changed the system to reflect what the market wanted and released a 360 based console, removing a lot of the digital only features.  Not sure how thats lying but could you elaborate on your definition.

@ BOLDED:  This is why corporations need to make sure there is one cental place for such comminication.  When Larry Hurb (AK Major Nelson) made that comment, you knew he was going to get torched for it.  The reason why is because as we see today, one person not even the director of the Xbox division but just a marketing face made a comment which probably was done as a knee jerk reaction before checking in with the boss, is considered as a lie from MS.  

People get themselves into trouble like this all the time.  When Larry was interviewed by Anry Joe and he made the statements concerning the 24 hour check in and Kinect integration he really did not know the answer but he chose to answer the question.  It then becamed the Lie from MS when they did decide to change gears.  I believe this was a hard lesson for MS to learn because such interviews get posted on the net and discussed on just about every forum you can name.  If anything maybe Larry should apologize for making statements before he actually check in with the boss to see if they are correct.

probably shouldnt have done it then

But my comment still holds. Dual 1080p native resolution output for PS3. CGI graphics. Lol. Sony lied big time. Sony did the biggest false marketing in the history of gaming. Compared to PS3; Xbox One seems a small pinkie lie.

Did he say anything about Microsoft pushing more AAA games in a year than any other consoles on the market?

MS is currently on track to put out more exclusives than Sony in its first year.

MS said 15 exclusives in the first year.

Sony promised 20 first party IPs in the ps4s first year of life and 12 of them would be new IPs.  I think Sony missed the mark.