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Forums - Gaming - GameStop manager threatens to release angry customer's details over GTA V issue, gets fired

oldschoolfool on 21 September 2013

they were both morons as far as I'm concerned.



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burninmylight on 21 September 2013
Max King of the Wild said:
burninmylight said:
 

You want me to whip out the dictionary again? Fine. You showed me the literal purpose of a business card, let me show you the literal purpose of a driver's license.

driver's license

noun
a permit, as one issued by a state's motor vehicle bureau, that allows the holder to drive a motor vehicle on public roads.
or from Wikipedia:

A driver's license/licence or driving licence is an official document which states that a person may operate a vehicle, such as a motorcycle, car, truck, or a bus, on a public roadway.
So by your logic (means of identification can only be used for their original purpose), even if the guy brought a driver's license, they shouldn't have taken it as ID because that's not the purpose of a driver's license. So unless he brought strictly a state ID or some other means meant only for the purpose of identification, they still would have had the same issue. But since they went ahead and gave him his game in spite of his improper means of identification, it should have ended then. But no, she escalated the matter by taking his personal info and threatening to make it public to chide him in front of a crowd. That is a big no-no in the working world. This is what you fail to understand.

con·tra·dic·tion

  [kon-truh-dik-shuh  n] Show IPA
noun
1.
the act of contradicting; gainsaying or opposition.
2.
assertion of the contrary or opposite; denial.
3.
a statement or proposition that contradicts or denies another or itself and is logically incongruous.
4.
direct opposition between things compared; inconsistency.
5.
a contradictory act, fact, etc.
So now that we have established the definition of "contradiction," let me again point out yours.
Hibern81 said:
"Would you want a lunatic with your first and last name? I wouldn't. Her unwillingness to comply? LOL he doesn't even need her name. Come on... you cant be serious"

But it's ok for her to give out his info? Sounds a bit hypocritical to me.
You're basically saying it's OK for her to divulge his personal information as a customer, but she doesn't owe him at least a full name, even though she's a manager of the store. It doesn't matter if it was on a business card, a driver's license or a paper napkin. He didn't give it to her so she could tell the rest of the public.
We have no idea if she's required to give her name or not. Only way for us to know is to ask a Gamespot employee. Therefore, I'd like to know how you arrived at the conclusion that you were right about that. Like I said, you're more concerned about trying to make yourself appear to be right than to actually get it right. And even if it's not actually company policy that she must give her full name to an inquiring customer, it was still highly unprofessional on her part not to do so, and it only served to further escalate the situation, making herself and Gamespot look bad in the process.

Max King of the Wild said:

Ulgh, go read a dictionary please.

See, this is where you start getting away from the subject at hand and start resorting to cheap personal attacks. You decided to take it there, so it's fine by me. All it tells me is that you had nothing better to come up with, so you took the easy way out.

I never missed your point: you've been saying from the get-go that a business card is not a substitute for photo ID. Yeah, I get that, and I even said as much:

burninmylight said:
NobleTeam360 said:
From past retail experience I've had if you can tell the guy is over 17 or 18 then you don't need to ask for an ID. So the manager was just trying to be a bitch just like most Gamestop mangers do.


If the guy was picking up a preorder, then he needed to bring photo ID no matter what. That's store policy. She was being a bitch because she escalated the scene by dissing him on his way out, threatening to give out his personal info to other customers, pandering to the camera and high-fiving the guy recording it, and refusing to give her full name when the problem customer demanded it. None of that was acceptable, and she deserved to lose her job.
You appear to miss my point, time and time again: despite the customer's idiocy, she got what she deserved because of her lack of professionalism. In no way was she justified by threatening to give out any info on that business card to the other customers, nor were her choice of words acceptable, nor her pandering to the camera and other customers. It was only made worse when she refused to state her name, company policy or not, because it only made her look more childish.
Unfortunately, we can't confirm whether she was fired. But let's assume she was: tell me what part of that episode led to her dismissal.

You backed yourself into a corber by talking about ad hominems and logic then giving a dictionary definition of contradiction... but going by your posts contradiction would mean: a statement that is false on every assignment of truth values to its atomic components... So provide a truth table to me that shows that please. As for ID... what the fuck are you talking about... A drivers license fulfills the requirements of providing identification. Which is: evidence of identity. A business card doesn't fulfill it. Why? because on is evidence while the other isnt.

I mean, once you provide me with that truth table (or at least admit you were wrong) and once you admit you were wrong about providing a last name we can move on

corber

- no dictionary results
No results found for corber:
And for the rest of your post:

I can only say the same things over so many times in so many different ways. I honestly don't care anymore. If you're so deadset on believe your right, then fine. You're telling me you're right and I'm wrong about a company's policy that neither of us have worked for,  yet you're trying to put the onus completely on me to provide the evidence, lol. I and others have pointed out your fallacies time and again, but your reasoning won't change, so anything more is just a waste of time, and I've wasted enough of it on you already.



Max King of the Wild on 21 September 2013
burninmylight said:
 

corber

- no dictionary results
No results found for corber:
And for the rest of your post:

I can only say the same things over so many times in so many different ways. I honestly don't care anymore. If you're so deadset on believe your right, then fine. You're telling me you're right and I'm wrong about a company's policy that neither of us have worked for,  yet you're trying to put the onus completely on me to provide the evidence, lol. I and others have pointed out your fallacies time and again, but your reasoning won't change, so anything more is just a waste of time, and I've wasted enough of it on you already.



So, instead of ignoring the obvious typo you deflect the issue and focus on something so trivial. I assume the fact that you can't provide me that truth table is just an admittance that you used contradict so very poorly and instead coming out and saying it you are just going to post stupid pictures.

And you had the audacity to say anything about my ad hominems? Whos being hypocritical?



J_Allard on 22 September 2013

I have picked up many preorders at GS and have never once needed an ID, only my receipt that shows the purchase. And this applies to many GS stores, not just a few. This "ID is required" thing must be a regional/manager's discretion type thing.