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Forums - Sony - Sony sued for PlayStation Network data breach

Grimes said:
Icyedge said:
radiantshadow92 said:
BenVTrigger said:
radiantshadow92 said:

People are really overblowing this.


Overblowing the biggest personal data leak in history?

Overblowing 70 million accounts being completly taken offline?

Overblowing Sony straight up not telling anyone anything about this until well after the hack took place?

Overblowing the fact that there is still a chance credit card info has been stolen?

Listen I'm a Sony fan too but lets face it....They messed up big time.


They did mess up, but people are still overblowing it especially the ones sueing them.

And I want to add that we dont even know if they really did mess up. Maybe their system was up to standard. There is an independant investigation going so we will know later on.

What about the encryption of user data? That's a major screw up that Sony has already admitted to.

Is it common practice to encrypt users data such as name and adress on an already protected server? I cant think of any company that actually does that, including the company I work for and the one I work with before. With that said, maybe we should pass a law that requires companies to do so, im all for more protection, feel free to point me to a source if this is already required.



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no it isnt a law because you can find that information through fb accounts that people willingly post on anyway



Icyedge said:
Grimes said:

What about the encryption of user data? That's a major screw up that Sony has already admitted to.

Is it common practice to encrypt users data such as name and adress on an already protected server? I cant think of any company that actually does that, including the company I work for and the one I work with before. With that said, maybe we should pass a law that requires companies to do so, im all for more protection, feel free to point me to a source if this is already required.

There seems to be some common misconceptions floating around. It seems the credit card information
is transferred unencrypted at the moment somebody tranfers data to/from PSN. However, the credit card information on the server side is stored encrypted. So the russian hackers got plain text user information and encrypted credit card information. As you wrote above, this is the usual mix of data any company uses. All this whining "My card was charged recently, I want to sue Sony" is typical of American behaviour of trying to make a fast buck, and I sincerely hope all those lawsuits will be going nowhere and will backfire.

Incidentally, a large German online company has just issued a warning to all its users that their database was recently compromised and sensitive cc data might have been stolen. So this seems like a concerted effort by professional hackers (indications point to Russia/far East at the moment) not solely pointed towards Sony.



Does anyone else think Sony have got a plan??

my theory is that Sony have waited 9 days to tell us our personal information has been hacked for a reason.

that reason is during those nine days the hackers have been operating under a sense of security; so these hackers have been oblivious to Sony knowing about the system being hacked.

all these hackers have known for the last 9 days is that Sony has been 'undergoing PSN maintainence'.

does anyone think that this is why Sony have waited until now to notify us, since during the last 9 days, they've had a period where the hackers have been unaware they are being tracked.

imo this is the only good reason i can find that Sony has waited this long to let us know. in which case i think that is acceptable.



Just got some phishing email about facebook detecting spam from my account and wanting me to open an email attachment, and I almost never get phishing emails.  Coincidence?  Maybe, but it happens so seldom for me that it's hard not to correlate that to what's been happening so far.



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fordy said:
evolution_1ne said:

have you been to the FAQ from Sony thread yet? if you were a fan you would have defiently went to that thread because thier the ONLY ones with the info you need


Right, because Sony have nothing to gain out of fudging the facts in thair FAQ. No shareholders to calm down, or potential consumers to lose, or brand recognition not being tarnished. Did you even take that into account?

By the way, the Japanese government declared a 20 mile radius around Fukushima "perfectly safe" despite a recording of 1000 times the amount of everyday radiation. So should we believe them too, since theyre the only ones with the info we need? Keep in mind that spin is made to maintain order, political or commercial.

so they will lie to their share holders and consumers? both of which they depend on and NEED to survive

you where in the Sony stuffz teh channel crowed weren't you *face palm*



SeriousWB said:
steverhcp02 said:
SeriousWB said:
 

You don't get it, if it was serious enough for even an outside party to be called to investigate on top of the whole network being closed, they should have informed their customers of the possibility of information being compromised.

Do you honestly think after taking these measures they didn't know that the problem was this serious?


Brilliant, so if something, anything, happens, its best to alarm the public to every possible scenerio? Most people are idiots, IE: driving on the expressway, class action lawsuits people cant handle that.

And the thing is, when we sign ToS we agree to acknowledging that not only can this happen but we cant do shit about it and its not Sony's fault.

The sense of entitlement among people is astonishing.

Yes it blows, yes im angry because i havent been able to watch hulu or netflix on my home theater but i know everytime i scroll through my ToS and accept i am agreeing to this very damn thing. Im a grown up, i know that. I can acknowledge it sucks and not hold my hand out for a favor becaus ei realize i sign something everytime i update my firmware or made my PSN account.

We will probably get something over this, I already got my email from Hulu credited my account for a month even though ive used it on my iphone/PC for the last week. People need to stop looking for a quick buck and somethign to bitch about and just roll with the punches sometimes.....especially when the punches are something all PSN users AGREED TO IN THE TOS.


Nice strawman in your first paragraph, don't need to say any more than that.

Yes, behold the grand sense of entitlement of wanting to be informed of a security breach in which your personal information is held.  Utterly atrocious.


You said Sony should have told the consumers their information may have been stolen before they knew that. That would be stupid to release that statement and then have to clarify if in fact it wasnt.

I wasnt speaking of being informed our info was stolen as being an entitlement but when a service is hacked by criminals to sue the company hosting the product, when we sign off acknowledging that not only could this have happened but its not their fault is what i was referring to as a warped sense of entitlement.

We scroll through the ToS barely anyone reads them, we play in harmony on a free PSN for years then criminals hijack it, and all of a sudden the network we have enjoyed and the ToS we have signed agreeing this day may come means squat because people want a free buck. ENTITLEMENT.



I love this thread. It's so fascinating to see who's willing to go to bat for their team.

Anyhow, it might surprise some of you to know that there seems to be a case here. Many of the plaintiff's claims are laughable (Song-Bev? CLRA? Really?), but Sony has indisputably failed in its legal duty to warn consumers of the security breach (Cal. Civ. Code sec. 1798.82., Seventh cause of action listed), and it may have had inadequate security measures in places (I don't know enough to be certain). If the plaintiffs can prove damages from this breach of duty...



steverhcp02 said:


You said Sony should have told the consumers their information may have been stolen before they knew that. That would be stupid to release that statement and then have to clarify if in fact it wasnt.

*Ahem*

Cal. Civ. Code § 1798.82

"(b) Any person or business that maintains computerized data that includes personal information that the person or business does not own shall notify the owner or licensee of the information of any breach of the security of the data immediately following discovery, if the personal information was, or is reasonably believed to have been, acquired by an unauthorized person."

"Better safe than sorry." It's a simple, common-sense principle.



noname2200 said:
steverhcp02 said:


You said Sony should have told the consumers their information may have been stolen before they knew that. That would be stupid to release that statement and then have to clarify if in fact it wasnt.

*Ahem*

Cal. Civ. Code § 1798.82

"(b) Any person or business that maintains computerized data that includes personal information that the person or business does not own shall notify the owner or licensee of the information of any breach of the security of the data immediately following discovery, if the personal information was, or is reasonably believed to have been, acquired by an unauthorized person."

"Better safe than sorry." It's a simple, common-sense principle.



And they did that.

The notification required by this section may be delayed if a law enforcement agency determines that the notification will impede a criminal investigation. The notification required by this section shall be made after the law enforcement agency determines that it will not compromise the investigation.

why didnt y9ou keep reading?

AND YOU SHOULD HAVE KEPT READING LOL!

(e) For purposes of this section, “personal information” means an individual’s first name or first initial and last name in combination with any one or more of the following data elements, when either the name or the data elements are not encrypted:

(1) Social security number.

(2) Driver’s license number or California Identification Card number.

(3) Account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account.

(4) Medical information.

(5) Health insurance information.

So basically this law doesnt pertain to the case. This doesnt consider that personal information