Man spends $20,000 on digital games, only to get hacked and lose everything. Sony refuses to help.

[Shadow1980]

This is what happens when you don't own what you spend money on.

I still buy physical for pretty much everything. Last time I spent money on a digital game was in 2017 when I got Blaster Master Zero for the Switch at launch, and before that was maybe a couple of Virtual Console games on Wii U. I've probably spent less than $30 on digital games total over the past 15 years.

Granted, I could theoretically lose my physical media if someone breaks into my house or there's a fire, but that's what homeowner's insurance is for. It can all be replaced, because there's always a second-hand market where I can re-purchase whatever I lost, and there's no games, movies, or albums I have that are so rare as to be irreplaceable. I don't have to worry about whether a digital storefront still exists, or if I can access my account, or if the platform owner's customer service department is being difficult. I just find a copy for sale and buy it. End of story.