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Kyuu said:

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They didn't say less than X they said not as well rounded which can be a valid stance as XI was an awkward entry even for a MMO and XII's despite being a good game system was very divisive to the point an edition of the game overhauling aspects of the mechanics was released this is similar to Skyward Sword a good game but divisive, also refrain from insulting them it's not called for.

I remember the situation well with the RE games, REV1 and 2 weren't disappointments in fact they were seen as Capcom taking the series back in the right direction after RE6 and secondly the argument is not about RE7 and RE8 being ground breaking it's about consistency in quality affecting the run up something SE has faltered with for the longest time, are RE7 and RE8 good games? Yes, it's not remotely comparable to the SE situation because RE fans have never gone through the same scenario as SE fans for such a prolonged period of time. To highlight the point REV1 averaged 82% following RE6 (60%) for comparison XIII hit 83 average following FFXII (92), REV2 dipped to 75% although it was due to the episodic approach while XIII-2 dropped again to 79%, RE7 then went back up to 86% while XIII-3 dipped again to 69%, REmake 2 hits 91% while XV hits 77%, see the difference as even RE5 hit an 84% average Capcom fans weren't more forgiving by any stretch RE was just more consistent with even REmake 3, Village and RE4R hitting 80, 84 and 91 averages.

SE never fixed XIV before it got out of hand the game crashed at launched and required a full redevelopment it was out of hand upon arrival FFXIV launched in 2010 originally the redeveloped version released in 2013 it had to have another 3 years in development all the while the original disastrous version was online with no subscription fee because it had practically no content, it effectively was a monument to SE's botched handling of FF. The end product of the redevelopment is good yes but the handling of the whole situation was damaging to SE and FF's reputation and we see that in sales of the series going forward for example No Mans Sky fixed it's own problems and became a good product that doesn't override the context of a disastrous launch contributing to reputational damage, XIV's revival is often used as a smokescreen for the troubles FF has faced.

SE is reliant on FF by their own doing hence my point about management and leadership SE has the most amount of relevant IPs in the JRPG space, Star Ocean, Parasite Eve, Mana series etc... It's only because of Taro and Horii that Nier and DQ are pushed as well as they are, SE actively reduced it's footprint to heavily centre around FF only to handle it in a damaging way for over 15 years and what's worse is FF selling as much as RE now would still not be growth because that was their normal selling target before that puts the whole situation into perspective. It's ironic you brought up Capcom because they effectively did everything SE slipped up trying to do, created their own in house engine to use going forward, pushed more of their IPs and remained consistent.