This doesn't surprise me at all. Much like Sony, Ubisoft, Naughty Dog, EA, etc. Nintendo of America probably operates in a similar fashion. No company is your friend. You can love their products but defending poor practices isn't worth anyone's time. As of now however, these are simply allegations.
You are indeed correct, no company is a friend to anyone, however Nintendo has historically treated their workers well, with them being the most willing to delay games and even have their CEO's take pay cuts and not fire their staff RIP Mr Iwata San.
I am going to take a "wait and see" approach to the news and see if more skeletons fall out of the closet before comparing them to Ubisoft or Activision blizzard