Xbox is becoming the unsung hero of this generation

[Otter]

I wouldn't say unsung. My twitter feed is filled with Xbox news and praise everyday, so its definitely not unsung in core gaming circles. I think it will just take a while to trickle down to the general public. What MS does well is not valued as much as what Sony and Nintendo do well. Its a quality of life thing that is great for owners of the platform but not as visible/important to the average gamer as generation defining experiences which I think create more long lasting headlines and word of mouth. Thats why Sony/Nintendo are falling a bit on the services side of things but still remain by far the more demanded platforms.

I mean since 2020 Playstation would of had these huge flagship games which generate excitement and conversation in the industry:
Dreams (despite flopping), Final Fantasy VIIR, The Last of US 2, Ghost of Tsushima, Personal 5 R, Miles Morales, Demons Souls Remake, Astro's Playground, Returnals and soon Ratchet and Clank.

Xbox: Gears Tactics, Grounded. Flight Simulator (coming soon)

So MS is really putting all of this work into its OS/Services but it takes a long time for that to really reap reward. People's primary concern remains where can they play the best games.