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IcaroRibeiro said:

Quality is only objective if you only use objective metrics to measure it like the number of bugs, stable framerates, polished graphics and textures, good resolution, good controls and camera, good sound editing, good physics, good voice acting, quality of life additions, etc. There is an overall agreement and common sense about those. I've never met anybody saying that likes to play a game with unstable framerates or clunky controls, so I see those metric as objective 

But when evaluating arts we also include subjective metrics: What makes a OST good, what make art direction good, what makes a story well written, what makes a good design character, what is good level and world design, what even a good gameplay supposed to be? Those as more subjective criteria, there is no proper answer for any of that

That's make quality of games indeed subjective 

I believe the problem here is too many people misuse the word "quality" when they are trying to talk about their own personal preference, which is not covered under the term "quality".  Your first paragraph is spot on, but your second is more like personal taste and perspective than quality.

Example one of my favorite games is Chrono Cross.  I love the story and themes used in the game, and understand what the game is trying to convey perfectly.  However that does not change the fact that the pacing is objectively bad, despite my personal taste.  Certain key parts of the plot are missable, leaving plot holes if you don't follow a specific path or talk to a specific optional NPC.  There are giant info dumps at the end of the game that tie everything together, then rip itself apart, and put it back together again with yet another info dump BY OPTIONAL CONVOS right before the final boss.  It is a very good plot with a lot to offer, but the delivery of said plot lacks objective quality.

The same applies the other way around as well.  Just because I do not like the narrative or what the game is trying to convey, that does not mean it is not objectively well written.

So in summation, quality =/= personal preference in any sense.  People just incorrectly use the word "quality" as a blanket term when it is not meant to be used that way.  At least that is how I have always seen it.

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