| thismeintiel said: There are already probably 15M+ Dual Sense's in the world, now. If even 1% of them are faulty, which is an incredibly acceptable rate, that's still 150K people who can complain online making it seem like a larger issue than it is. Hell, ~5% is an acceptable number, which would be 750K people. |
There is no situation where a 1% defect rate that would create a warranty claim within 90 days of purchase of a mass produced product is acceptable. That's about 10x what most companies consider acceptable (though the accepted level varies by product type).
That being said, I seriously doubt that 1% of Dualsense controllers are having this problem this close to launch. If so, that would be pointing to a disaster in the long term, as the controllers age.
Also, it does not seem likely that there are anywhere close to 15mm Dualsense controllers in the wild at this point.
