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I see this sentiment, a perceived contradiction. Microsoft should bring more games. And Microsoft should have no cross gen first party stuff for too long, if ever. But I don't think it is meant in a contradicting way.
To me, it could also be understood in this way: people are salty that Microsoft had a lackluster first party line-up this gen. (I also think that way.) Now they do bring quite a bunch of games running on the current machine. But it is seen as too late. The next box is around the corner and when it is out, I would want games taking real advantage of it, rather than games just having more fps and pixels. This does not bode well for Microsofts first party. If they spend the next two years releasing games for an already 7 year old console, they will only have 5 years of making games that really feel next gen, compared to Sonys first party having 7 years.

The initial question was this: is the series x's cross gen approach robbing its potential customers from the next gen thrill? I would say yes, that is true. And I would add: and xbox did not have much of a thrill going on this gen and now it is too late to try and focus any first party efforts on current gen.

Cutting support too early is not okay. I think this is what we saw with the xbox360. But cutting too late, what we are seeing now, is also a bad approach.