By using this site, you agree to our Privacy Policy and our Terms of Use. Close

PC Discussion - RAM issue - View Post

SpokenTruth said:
Eric is correct. You cannot use older RAM on a newer motherboard. The DIMM slots are keyed to accept only a specific generation of RAM.

The RAM you have should have a model number on a sticker. Buy that exact same thing. If no sticker, install CPU-Z, go to the SPD tab, click the Slot drop down box until all the fields populate with data and copy the Part Number. In fact, install CPU-Z anyway. Go to the Mainboard tab, look up the manufacturer and model to verify what the maximum capacity RAM that motherboard supports. Some boards will not support 32 GB.

This is a more thorough way of going about it no doubt. Though I've never heard of a mobo with two RAM slots, that comes with a single stick of any amount (16GB here), that doesn't support double the amount of that single installed stick (32GB here). Not saying that scenario is impossible, just unlikely.

*If the PC is second hand though and not new, then the previous owner may have just went with one stick of the max allotted RAM for the mobo, which would mean in this particular case, doubling the 16GB stick would be too much.

Last edited by EricHiggin - on 09 January 2020