In addition to a chilly reaction to Nintendo Switch Online from the gaming media thus far, those who’ve downloaded the app have given it mixed marks, with U.S. App Store reviews currently at 72 percent negative, 28 percent positive in their sentiment, with an overall rating of just two stars. Japanese players seem far more forgiving, showing 77 percent positive sentiment, 23 percent negative, with an average four star rating.
https://sensortower.com/blog/nintendo-switch-online-app-downloads
What do you think is the cause of these different trends? I think it's because the negative reaction from the US to the app is mainly because of the poor implemention of voice chat which is overshadowing everything else about the app. While in Japan with the mobile nature of Japan and everyone having a mobile phone on them the acompaning features which interact between the phone and Switch prove to be useful. With Splatnet 2 and the useful features that it has working along side the super popular Splatoon 2 in Japan is overshadowing the poor voice chat implemention.
