Nautilus on 07 March 2017
As for the topic, your friend must be really unlucky.As for any new console, problems will come with it.I suppose you can send it back to Nintendo and receive a new one, sinc eit may be in warranty?
My (locked) thread about how difficulty should be a decision for the developers, not the gamers.
https://gamrconnect.vgchartz.com/thread.php?id=241866&page=1
