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I've been working at GameStop for a very long time, and I haven't heard anything like this. I will say that Nintendo makes the decision to discontinue games, not GameStop. She may have meant that the game is being delisted, which means GameStop will no longer receive stock on new copies. That wouldn't surprise me too much. The Xenoblade for the original Wii was delisted very shortly after release, and that one was a GameStop exclusive.

As for GameStop never having any new Wii U games, that's entirely a Nintendo issue. It's been that way since the days of the GameCube, maybe even before that. It's the same with the 3DS. Personally, I think it's Nintendo's never-ending strategy of creating artificial scarcity, which seems to happen with almost everything they put out, at all retailers (Not just GameStop). That's been going on since Pokémon Red/Blue to my memory.