t3mporary_126 on 09 April 2015
Such a detailed response! It does seem like they are just explaining the retail process though.
I also want to comment how awesome Nintendo's customer service has personally been! First they helped me register my digital Smash Bros Wii U game in the right club nintendo account when I downloaded smash on the the wrong NNID account. And now they've repaired my Wii U yesterday when I shipped it to them the day before. And today they're shipping the repaired console back to me!
