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Ka-pi96 said:
Dr.Vita said:

No. :( 

Do you know if there is a Sony service where I can describe my problem to Sony?

I'm not sure if it will be any help, but this is the best place I can think of.

http://community.eu.playstation.com/t5/PS-Vita-Support/bd-p/bEN_TSOPSVita


Thank you!