daredevil.shark said:
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DIT: If anything, in their futile climb for first, they are pulling down everything they can. Sure many can defend it with MS is doing what they have to do, but it doesn't mean its good for gamers and they wouldn't be in this situation if they didn't purposelly ignore consumers until sales started to drop.
This is a problem that Microsoft created themselves, with negative effects on gamers. So I'm not defending MS or Sony, I'm defending gamers, and fact is when gamers said no, and Microsoft said "we'll think about it" then waited till preorders to do anything. Gloated about their million sales, then when 2015 started they realized that Gamers were serious.
Just because its a buisness doesn't mean its defensible, because Buisness is buisness. When you fuck with your consumers. you don't get a medal for apologizing, you should be grateful they even consider you and your product. As you said, its a buisness like everyone else. and Buisness serve consumers not the other way around. When Gamers said, we don't want Kinect, MS should have been like, "Yessir, anything else we can do for you". The fact that XB1 released in the state it did was an egregious insult to consumers, then when they perpetuated the problems because they didn't beleive consumers would actually do anything, they destroyed much of the good will they had with the 360.
A crappy buisness decision, changing things might cost money, but losing customers cost them the entire generation.
In this day and age, with the Internet, ignorance is a choice! And they're still choosing Ignorance! - Dr. Filthy Frank