Microsoft Quieted The Critics at E3.

[Xen]

PullusPardus said:

Nsanity said:
Everything was fine until Don Mattrick opened his mouth in later interviews.

and Yusuf, that guy is screwed on arrival.

also the tech support, I really feel bad for them , they have no idea what they're doing since they themselves obviously can't say much other than "Sorry, but no" kind of attitude.

If you think the ones that showed up have it bad, think of the ones doing it by phone (I know, because I did :P). And yes. If not clearly given a policy - the bolded is true.