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Torillian said:


Of course it's not black or white.  As someone who deals with company PR it's definitely on a person by person basis.  You might get lucky and find someone that's super easy to get a hold of and always willing to help and then if they leave for a different company the person that replaces them may never return your calls.  You can't just say, "oh 2 companies had a good experience so that means Nintendo is always available".  Even if you could you're going to have to prove first that the two indie devs that you're probably hearing about for the first time today are more believable than Avalanche.  

This bodes true with Sony and Microsoft as well.

OT: At least Nintendo did something right in the vein of indie developers. No matter if this always happens...