beatles1082 on 18 December 2012
I suggest you deal with Nintendo directly without EB games. I have not ever had my system freeze but I did have a deal pixel on my gamepad and sent it in for repair. The whole process took exactly one week from when I sent it in. They actually stated on the form that I got back that they were unable to replicate the problem I was experiencing (they couldn't see the dead pixel, it only showed in dark areas) but they replaced the gamepad anyway.
