Here is the thing I dont get as someone who worked for a video game store. When you sell any item even pre-ordered items that were fully paid for. You scan the item and then apply the pre-order credit. The staff member would of had to have a basic console there to scan.
You need to check the UPC on the receipt and see if it matches your consoles. If It does you got what you was supposed to get and there is no problem.







