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zero129 said:
Kantor said:
Well, it is the weekend. Usually they respond within 24 hours, so that might be a little longer here but you will have a response soon.

The important thing is that they actually HELP you, rather than going through a checklist like EA does whereby you run all sorts of virus scans and diagnostics that have nothing to do with your problem. Also, they speak English. Valve customer support is among the best I have seen, and I'm sure they will let you have the deal if it has expired by then.

But will they un block my alt account that i used to buy the game as a gift to send to my main account??

I didnt bypass any region pricing laws or anything like that as i only made that alt to buy that game cos i couldnt on my main account.

But im still worried they might come up with some excuse about how they dont allow alts or something like that, but ive now already been charged for the game .

Yes, they will. But it doesn't matter once you've received the gift.



(Former) Lead Moderator and (Eternal) VGC Detective