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happydolphin on 02 May 2012
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milkyjoe said:
happydolphin said:
spurgeonryan said:
I just thought it meant it will take a whole night to download a wii u game. Unless it is sjovelware. Did it actually say anything about not being able to play while downloading? Does it matter? Do it while you sleep or go buy the game like the old timer gamers did in the old days on the wii.

The point isn't to ask the customer to adapt to a poor solution (which we've understood thankfully it isn't). The point is to, as a large business, to offer convenience to customers.

In todays day and age of software, such basic solutions are expected from an online solutions provider (in this case Nintendo). To deliver any less is not a good sign of their industry awareness, of how others do things.

That's the point. That some fans justify it is also a bad sign as to their judgement on the matter.

Of course it's not the end of the world, that is not the point. The point is to say, Nintendo, wake the hell up! Get your head out of the sand.

Let us imagine that Nintendo come out with with the best online network ever seen in gaming. Everything you doubt is addressed, you can download anything while playing another game, while watching something on Netflix or whatever else you may choose to do while your game of choice is downloading.

Mike from Macclesfield comes along to download a 10GB game on his 1.0mbps connection, a connection that only actually hits 1.0mbps intermittently. Nintendo presenting all the convenience possible isn't going to change the fact that our friend Mike is going to need to allocate anywhere up to an entire day to download that game (not an exaggeration).

Nintendo cannot do anything about people with those kind of connection speed issues, no matter the amount of convenience they offer.

That's all true, but it's Mike from Morgantown.

Anyways, it's besides the point. The point is, customer service and customer convenience. If someone has a bad connection, there really is nothing Nintendo can do about that. I wouldn't blame Nintendo for something they have no control over, I don't think that's what you expect me to do...