FF13 isnt a bad game but compared to previous games (FF10 and earlier) it wasnt great. Part of the reason for the many criticisms is that there was a huge amount of hype (maybe too much) built up over this game due to its long development time and the fact that it was the first FF to release on current gen. When the hype didnt match up to expectations, fans (and critics) went bananas.
As to why ME2 has sold less, remember that this was a timed exclusive on the xbox until the start of this year so most sales are only from the xbox - it would have done much better had it released on ps3 at launch.
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